Exact-model decoder
Seagate SkyHawk AI Model Number Lookup
The full ST model number is the safest way to identify a SkyHawk AI drive. This lookup keeps retail VE, OEM VE000 and HIK HKAI records separate instead of assigning one specification to every capacity.
A capacity is not a model number
Use the label on the physical drive or the exact marketplace model field. A title such as “SkyHawk AI 20TB” cannot tell you whether the product is ST20000VE002, VE003, VE004 or OEM VE000.
Interactive decision tool
SkyHawk AI exact-model lookup
Exact-model records
Confirm the model, channel and warranty class
Use the full model number. Capacity alone cannot distinguish retail, OEM, HIK or competitor products.
| Exact model | Family | Capacity | Channel | Warranty class | Recording | Streams / workload | Purpose |
|---|---|---|---|---|---|---|---|
| ST32000VE000 | SkyHawk AI | 32TB | Retail | 5 years + 3-year Rescue class | Mozaic HAMR-CMR | 64 video / 32 AI · 550TB/yr | AI-enabled NVR and edge video |
| ST24000VE002 | SkyHawk AI | 24TB | Retail | 5 years + 3-year Rescue class | CMR | 64 video / 32 AI · 550TB/yr | AI-enabled NVR and edge video |
| ST20000VE002 | SkyHawk AI | 20TB | Retail | 5 years + 3-year Rescue class | CMR | 64 video / 32 AI · 550TB/yr | AI-enabled NVR and edge video |
| ST20000VE003 | SkyHawk AI | 20TB | Retail revision | 5 years + 3-year Rescue class | CMR | 64 video / 32 AI · 550TB/yr | AI-enabled NVR and edge video |
| ST20000VE004 | SkyHawk AI | 20TB | Retail revision | 5 years + 3-year Rescue class | CMR | 64 video / 32 AI · 550TB/yr | AI-enabled NVR and edge video |
| ST20000VE000 | SkyHawk AI | 20TB | OEM | 5 years | CMR | 64 video / 32 AI · 550TB/yr | OEM surveillance integration |
| ST18000VE002 | SkyHawk AI | 18TB | Retail | 3 years | CMR | 64 video / 32 AI · 550TB/yr | AI-enabled NVR; exact warranty differs |
| ST18000VE000 | SkyHawk AI | 18TB | OEM | 5 years | CMR | 64 video / 32 AI · 550TB/yr | OEM surveillance integration |
| ST18000HKAI000 | SkyHawk AI | 18TB | HIK | 5 years | CMR | 64 video / 32 AI · 550TB/yr | Hikvision-channel surveillance |
| ST16000VE002 | SkyHawk AI | 16TB | Retail | 5 years + 3-year Rescue class | CMR | 64 video / 32 AI · 550TB/yr | AI-enabled NVR and edge video |
| ST16000VE004 | SkyHawk AI | 16TB | Retail revision | 5 years + 3-year Rescue class | CMR | 64 video / 32 AI · 550TB/yr | AI-enabled NVR and edge video |
| ST16000VE005 | SkyHawk AI | 16TB | Retail revision | 5 years + 3-year Rescue class | CMR | 64 video / 32 AI · 550TB/yr | AI-enabled NVR and edge video |
| ST16000HKAI000 | SkyHawk AI | 16TB | HIK | 5 years | CMR | 64 video / 32 AI · 550TB/yr | Hikvision-channel surveillance |
| ST12000VE001 | SkyHawk AI | 12TB | Retail | 5 years + 3-year Rescue class | CMR | 64 video / 32 AI · 550TB/yr | AI-enabled NVR and edge video |
| ST12000VE003 | SkyHawk AI | 12TB | Retail revision | 5 years + 3-year Rescue class | CMR | 64 video / 32 AI · 550TB/yr | AI-enabled NVR and edge video |
| ST12000HKAI000 | SkyHawk AI | 12TB | HIK | 5 years | CMR | 64 video / 32 AI · 550TB/yr | Hikvision-channel surveillance |
| ST10000VE001 | SkyHawk AI | 10TB | Retail | 5 years + 3-year Rescue class | CMR | 64 video / 32 AI · 550TB/yr | AI-enabled NVR and edge video |
| ST10000VE0008 | SkyHawk AI | 10TB | Older retail | 5 years | CMR | 64 video / 32 AI · 550TB/yr | Earlier SkyHawk AI revision |
| ST10000HKAI000 | SkyHawk AI | 10TB | HIK | 5 years | CMR | 64 video / 32 AI · 550TB/yr | Hikvision-channel surveillance |
| ST10000HKAI002 | SkyHawk AI | 10TB | HIK revision | 5 years | CMR | 64 video / 32 AI · 550TB/yr | Hikvision-channel surveillance |
How to use the lookup
Type the complete model exactly as shown on the label, such as ST18000VE002. The tool returns the recorded family, capacity, channel, warranty class, recording method and intended use. Practical step: write down the exact recorder or server model, current firmware, number of drive bays and maximum capacity per bay. Use those facts as the starting point instead of assuming that every SATA system can use every SkyHawk AI capacity.
What VE usually indicates
SkyHawk AI retail and OEM products commonly use a VE model segment. The characters after VE matter. They identify a specific revision or channel record rather than a cosmetic suffix. When checking a marketplace offer, compare the title, structured model field, product image and selected variation. Stop when those details disagree. A mixed listing can show the correct family name while delivering a different capacity, suffix or sales-channel model.
What HKAI indicates
HKAI models are HIK channel records associated with Hikvision-oriented distribution. Their support and warranty presentation can differ from ordinary retail VE models. For a live surveillance system, export important footage and save the recorder configuration before changing storage. Installation, initialization, RAID changes and firmware work can erase data or temporarily make recordings unavailable, even when the new drive itself is healthy.
Why VE000 needs care
Several capacities use VE000 for OEM records. A product can be genuine while following an OEM support route. Verify who handles warranty and whether Rescue is included. Use current manufacturer documentation rather than an old retailer summary. Recorder capacity limits, approved-drive lists and health-management support can change with firmware, while an archived product page may still rank in search long after its compatibility information becomes outdated.
20TB revision overlap
The official support index contains ST20000VE002, ST20000VE003 and ST20000VE004 plus OEM ST20000VE000. Do not merge their labels or warranty claims. Compare products only after matching capacity, condition and warranty source. A new retail drive, OEM bulk unit, HIK-channel model and renewed drive are different purchases. Putting them in one price table can make the cheapest offer look safer than it really is.
16TB revision overlap
ST16000VE002, VE004 and VE005 appear alongside ST16000HKAI000. The exact suffix should be stored in the catalogue and shown to the buyer. Treat warranty and Rescue as separate questions. Hardware warranty normally covers an eligible failed drive; recovery service concerns data. Confirm the exact model, serial number, region, seller and purchase date while the return window is still open.
10TB revision overlap
Current and older 10TB identifiers include ST10000VE001 and ST10000VE0008, plus two HKAI records. An abbreviated “ST10000VE” is not enough. In a multi-bay recorder, consider the complete system rather than one drive. Startup power, airflow, vibration, RAID overhead and rebuild time all rise as capacity and bay count increase. A supported smaller drive can be a better operational choice than an unsupported larger one.
Warranty class versus active warranty
The model record shows the warranty class published in support documentation. Active coverage still depends on serial number, region, date and purchase source. For replacement work, identify why the old drive is being changed. A capacity upgrade, failed disk, recorder migration and retention expansion require different steps. Do not initialize the source drive or return it until needed footage has been copied and verified.
Replacement logic
When replacing a failed drive, match the recorder compatibility list and array requirements. A newer capacity or revision may not be accepted by old recorder firmware. For a first-time installation, confirm the drive is visible in the recorder before formatting. If it is not detected, check the supported bay, SATA connection, power, firmware and capacity limit. Repeated initialization attempts will not solve a controller limitation.
Marketplace verification
Confirm that the exact model appears in the title or structured model field, not only in a seller description. Mixed variation pages can show specifications from another capacity. Keep the decision simple: identify the host, calculate retention, confirm the approved capacity, select the exact model and verify support. Only then compare prices. This sequence is easier to follow and prevents a deal from becoming the reason for choosing the wrong drive.
Unknown model results
An unknown result does not prove the drive is fake. It means the plugin does not have a verified record for that exact string. Use Seagate serial support before making a warranty decision. Save evidence before purchase, including the seller name, exact model, condition, warranty wording and return period. If the delivered label differs from the listing, do not rely on the description. Photograph the label and verify the serial while a return is still straightforward.
Use the result safely
Treat the output as an identification aid. Before buying or installing, verify the recorder, firmware, warranty and seller details. After installation, monitor temperature, recording status and health alerts during normal camera activity. A drive that formats successfully can still reveal power, cooling or compatibility problems under load. Keep a separate backup of irreplaceable footage because no single hard drive is a complete backup plan.
Current matching offers
Verify the exact model before purchase
ST8000VE001
HDD Skyhawk AI 8TB 7.2K 3.5" SATA 3Year
$496.00
5-year limited warranty class; Rescue eligibility must still be verified
Buy on Amazon
ST10000VE0008
Seagate Skyhawk AI ST10000VE0008 10 TB Hard Drive - 3.5" Internal - SATA (SATA/600)
$519.99
5-year limited warranty class
Buy on Amazon
ST12000VE001
PNTQOKGQX Seagt Skyhawk AI ST12000VE001 12 TB Hard Drive 3.5" Internal SATA (SATA/600) Network Video Recorder
$568.90
5-year limited warranty class; Rescue eligibility must still be verified
Buy on Amazon
ST20000VE002
Seagate Skyhawk AI ST20000VE002 - Hard Drive - 20 TB - SATA 6Gb/s
$739.99
5-year limited warranty class; Rescue eligibility must still be verified
Buy on Amazon
ST16000VE002
Seagate Skyhawk AI ST16000VE002 - Hard Drive - 16 TB - Internal - 3.5" - SATA 6Gb/s -…
$749.99
5-year limited warranty class; Rescue eligibility must still be verified
Buy on Amazon
ST12000VE003
Seagate Skyhawk Ai 20 Tb 3.5 12 Tb Serial Ata Iii, W128854400 (Serial Ata Iii)
$1,051.00
5-year limited warranty class; Rescue eligibility must still be verified
Buy on Amazon
ST16000VE005
Seagate 16Tb Skyhawk Ai 3.5" Hard Drive ST16000VE005 Sata 6Gb/S/512Mb/7200Rpm
$1,164.16
5-year limited warranty class; Rescue eligibility must still be verified
Buy on AmazonSkyHawk authority cluster
Continue with the next useful guide
Frequently asked questions
Clear SkyHawk AI answers
Can I enter only “ST18000”?
No. Enter the complete model because several families can share the capacity prefix.
Does VE always mean retail?
No. VE000 records can be OEM, and other suffixes identify exact revisions.
Does HKAI mean counterfeit?
No. It identifies a HIK channel record, but the seller and warranty route still need verification.
Why are several 20TB models listed?
Seagate has published multiple exact revisions and an OEM record at the same capacity.
Can model numbers have regional packaging suffixes?
Retail packaging can add regional identifiers. The base ST model should still be verified.
Does the lookup check the serial number?
No. Serial-number warranty and firmware checks must be completed on Seagate’s support site.
Can a genuine drive be missing from the lookup?
Yes. New, regional or specialist records can appear later. An unknown result means verify manually.
Does the lookup show live prices?
The page can show fresh accepted marketplace offers from its dedicated catalogue.
Can I use the lookup for standard SkyHawk VX drives?
This tool focuses on SkyHawk AI VE and HKAI records. Use the broader SkyHawk model list for VX drives.
Why is exact-model identification important for warranty?
Warranty classes and sales channels can differ even when the capacity and family name are the same.
Official references
Cloudzat may earn a commission from qualifying purchases. Verify the exact model, recorder support, condition, seller, warranty and Rescue eligibility before purchase.