Compatibility checker
DSM Agent compatibility is broader than many owners expect. Synology’s current 1.0 Beta applied-model list includes current 25-series DiskStations, DS224+, DS923+, DS920+, DS220+, DS918+, DS218+ and numerous older RackStation, FlashStation and DiskStation systems. That breadth does not remove the other requirements: DSM 7.4 or later, beta-package availability and regional eligibility still have to line up.
Quick answer
A supported model is only the first gate
If your model is on Synology’s beta list, the next checks are DSM 7.4, region and whether Package Center offers the beta. If the model is not on the current list, do not assume a similarly named generation is supported. Synology’s compatibility list is explicit and can change during the beta period.
Live Amazon products
Synology systems relevant to this AI and DSM decision
Product cards are discovery aids only. They never override Synology's live applied-model lists, GPU compatibility list, DSM release notes or package requirements.
Technical decision
Use an exact model match, not family resemblance
DS920+ support does not automatically imply every 20-series DiskStation is supported, and DS925+ support does not prove DS925neo+ support unless Synology adds it to the applied-model list. The checker therefore returns confirmed, not-confirmed or formatting-review states rather than guessing from the year suffix.
Interactive AI / DSM tool
DSM Agent Model Compatibility Checker
Use this as a planning aid. It applies the inputs you provide, but final model support, GPU compatibility, package requirements, beta status and DSM behavior must be checked against Synology's current official documentation before purchase or production changes.
Deployment checklist
Four checks before a Synology AI rollout
Match the exact model
Do not infer support from a nearby model number, generation or shared CPU. Use Synology current current applied-model list.
Verify the DSM build
DSM Agent requires DSM 7.4 or later, while AI Search also depends on newer package versions and semantic indexing support.
Separate AI feature paths
DSM Agent, website AI Advisor, AI Console and Drive AI Search have different hardware, privacy and deployment requirements.
Pilot before rollout
Measure memory, indexing time, permissions and recovery implications on representative data before enabling AI features broadly.
Why exact model matching matters
Synology publishes an applied-model list for the beta. The safest compatibility test is an exact alphanumeric match after normalizing spaces and the plus sign, not a guess based on processor family, bay count or release year. The model-checking problem is fundamentally an allowlist problem. An exact match is more dependable than guessing from year, CPU family or bay count, especially when Synology adds new variants after a beta list has already been published.
The section on why exact model matching matters adds a separate planning question. For this compatibility topic, preserve the distinction between confirmed, not confirmed and temporarily unavailable. DSM version, geography and Package Center distribution are separate gates, so a positive hardware result is only one part of the installation decision.
Current 25-series coverage
The beta list includes the major 2025 Plus DiskStations. DS225+, DS425+, DS725+, DS925+, DS1525+ and DS1825+ are explicitly listed in the current DSM Agent beta release note. The model-checking problem is fundamentally an allowlist problem. An exact match is more dependable than guessing from year, CPU family or bay count, especially when Synology adds new variants after a beta list has already been published.
The section on current 25-series coverage adds a separate planning question. For this compatibility topic, preserve the distinction between confirmed, not confirmed and temporarily unavailable. DSM version, geography and Package Center distribution are separate gates, so a positive hardware result is only one part of the installation decision.
Older Plus models remain relevant
Compatibility reaches well beyond the newest generation. DS923+, DS723+, DS423+, DS1522+, DS1821+, DS920+, DS720+, DS220+, DS918+ and DS218+ appear in the current applied-model list. The model-checking problem is fundamentally an allowlist problem. An exact match is more dependable than guessing from year, CPU family or bay count, especially when Synology adds new variants after a beta list has already been published.
The section on older plus models remain relevant adds a separate planning question. For this compatibility topic, preserve the distinction between confirmed, not confirmed and temporarily unavailable. DSM version, geography and Package Center distribution are separate gates, so a positive hardware result is only one part of the installation decision.
J-series and value models are mixed
Some lower-cost systems are supported while others are not listed. Examples such as DS223j, DS220j and DS120j appear in the current release note, which is why a simple Plus-series-only assumption would be wrong. The model-checking problem is fundamentally an allowlist problem. An exact match is more dependable than guessing from year, CPU family or bay count, especially when Synology adds new variants after a beta list has already been published.
The section on j-series and value models are mixed adds a separate planning question. For this compatibility topic, preserve the distinction between confirmed, not confirmed and temporarily unavailable. DSM version, geography and Package Center distribution are separate gates, so a positive hardware result is only one part of the installation decision.
RackStation, FlashStation and DVA systems
DSM Agent is not limited to desktop DiskStations. The applied-model list includes a broad set of FS, SA, RS and DVA systems, reflecting the fact that the assistant is a DSM management feature rather than a consumer-only application. The model-checking problem is fundamentally an allowlist problem. An exact match is more dependable than guessing from year, CPU family or bay count, especially when Synology adds new variants after a beta list has already been published.
The section on rackstation, flashstation and dva systems adds a separate planning question. For this compatibility topic, preserve the distinction between confirmed, not confirmed and temporarily unavailable. DSM version, geography and Package Center distribution are separate gates, so a positive hardware result is only one part of the installation decision.
DSM 7.4 remains mandatory
Model support does not bypass the operating-system requirement. A NAS listed for DSM Agent must still be running DSM 7.4 or later before the beta package can be installed. The model-checking problem is fundamentally an allowlist problem. An exact match is more dependable than guessing from year, CPU family or bay count, especially when Synology adds new variants after a beta list has already been published.
The section on dsm 7.4 remains mandatory adds a separate planning question. For this compatibility topic, preserve the distinction between confirmed, not confirmed and temporarily unavailable. DSM version, geography and Package Center distribution are separate gates, so a positive hardware result is only one part of the installation decision.
Regional restrictions can hide the package
Availability varies by jurisdiction. Synology currently excludes China, Hong Kong and Macau from the DSM Agent beta, so administrators in those regions should not troubleshoot package visibility as though it were a hardware failure. The model-checking problem is fundamentally an allowlist problem. An exact match is more dependable than guessing from year, CPU family or bay count, especially when Synology adds new variants after a beta list has already been published.
The section on regional restrictions can hide the package adds a separate planning question. For this compatibility topic, preserve the distinction between confirmed, not confirmed and temporarily unavailable. DSM version, geography and Package Center distribution are separate gates, so a positive hardware result is only one part of the installation decision.
Neo+ models need explicit confirmation
New model families can launch after a beta list was published. The checker deliberately avoids inheriting support from a matching Plus platform because Synology’s release note is the authority and the applied-model list can lag new product launches. The model-checking problem is fundamentally an allowlist problem. An exact match is more dependable than guessing from year, CPU family or bay count, especially when Synology adds new variants after a beta list has already been published.
The section on neo+ models need explicit confirmation adds a separate planning question. For this compatibility topic, preserve the distinction between confirmed, not confirmed and temporarily unavailable. DSM version, geography and Package Center distribution are separate gates, so a positive hardware result is only one part of the installation decision.
How to format a model lookup
Use the model printed in DSM or on the chassis. Inputs such as DS925+, ds925 plus and DS 925+ can be normalized safely, but marketing nicknames or incomplete family names should be treated as ambiguous. The model-checking problem is fundamentally an allowlist problem. An exact match is more dependable than guessing from year, CPU family or bay count, especially when Synology adds new variants after a beta list has already been published.
The section on how to format a model lookup adds a separate planning question. For this compatibility topic, preserve the distinction between confirmed, not confirmed and temporarily unavailable. DSM version, geography and Package Center distribution are separate gates, so a positive hardware result is only one part of the installation decision.
What a confirmed result means
A positive model match does not guarantee a trouble-free install. The package still depends on DSM version, Package Center state, region and the evolving beta itself, so preserve a backup and evaluate on non-critical equipment. The model-checking problem is fundamentally an allowlist problem. An exact match is more dependable than guessing from year, CPU family or bay count, especially when Synology adds new variants after a beta list has already been published.
The section on what a confirmed result means adds a separate planning question. For this compatibility topic, preserve the distinction between confirmed, not confirmed and temporarily unavailable. DSM version, geography and Package Center distribution are separate gates, so a positive hardware result is only one part of the installation decision.
What a not-confirmed result means
Not-confirmed is not the same as permanently unsupported. Synology can add models or revise requirements during a beta cycle; recheck the live release note before making a hardware decision based on this page. The model-checking problem is fundamentally an allowlist problem. An exact match is more dependable than guessing from year, CPU family or bay count, especially when Synology adds new variants after a beta list has already been published.
The section on what a not-confirmed result means adds a separate planning question. For this compatibility topic, preserve the distinction between confirmed, not confirmed and temporarily unavailable. DSM version, geography and Package Center distribution are separate gates, so a positive hardware result is only one part of the installation decision.
Use the model list as a bridge to upgrade planning
Compatibility can inform an upgrade decision without forcing one. An older DS920+ owner may gain DSM Agent access on DSM 7.4, but should still assess package compatibility, backups and performance before upgrading the operating system. The model-checking problem is fundamentally an allowlist problem. An exact match is more dependable than guessing from year, CPU family or bay count, especially when Synology adds new variants after a beta list has already been published.
The section on use the model list as a bridge to upgrade planning adds a separate planning question. For this compatibility topic, preserve the distinction between confirmed, not confirmed and temporarily unavailable. DSM version, geography and Package Center distribution are separate gates, so a positive hardware result is only one part of the installation decision.
Questions people ask
DSM Agent compatibility questions
Is DS923+ compatible with DSM Agent?
Yes. DS923+ appears on the current DSM Agent 1.0 Beta applied-model list, subject to DSM 7.4 and regional/package availability.
Is DS920+ compatible with DSM Agent?
Yes. DS920+ is explicitly included on Synology’s current beta compatibility list.
Is DS224+ supported?
Yes. DS224+ appears in the current 24-series section of the DSM Agent beta release notes.
Is DS220+ supported?
Yes. DS220+ is included in the 20-series models currently listed for DSM Agent 1.0 Beta.
Are J-series models supported?
Some are. The list includes examples such as DS223j, DS220j, DS120j and several older J models, but you should check the exact model rather than generalizing.
Are RackStation systems supported?
Many current and older RackStation systems appear on the applied-model list. Exact model matching and DSM 7.4 remain required.
Is DS925neo+ supported?
The current release note consulted for this build does not explicitly list DS925neo+. Do not infer support from DS925+; recheck Synology’s live applied-model list.
Why does exact punctuation matter?
The human-readable model can appear as DS925+ or DS925 Plus. A checker can normalize those formats, but it must not merge distinct names such as a neo+ variant with the standard Plus model.
Does compatibility mean the beta is safe for production?
No. Synology’s beta warning advises against using DSM Agent 1.0 Beta on critical or production equipment.
How often should I recheck?
Recheck Synology’s live release note before installation and again when the beta or DSM build changes, because applied models and limitations can evolve.
Official references and methodology
Verify the exact model, DSM build, package versions and support state
The checker is an exact-model snapshot of Synology’s DSM Agent 1.0 Beta applied-model list as reviewed for this Sprint. It intentionally refuses to infer support for unlisted variants, including newly launched systems, and tells users to recheck the live release note.
As an Amazon Associate, Cloudzat may earn from qualifying purchases. Prices, product availability, DSM builds, beta eligibility, package versions, GPU compatibility and AI feature requirements can change. Verify the exact Synology model and current official release notes before purchasing hardware or changing a production system.